Ethiopian Airlines is one of Africa’s premier carriers, offering exceptional service, global connectivity, and a commitment to excellence. For travelers in the United States, particularly in the Mid-Atlantic region, the Ethiopian Airlines Virginia Office serves as a convenient hub for in-person support. Whether you’re planning a trip to Addis Ababa or connecting to other global destinations, the Ethiopian Airlines office in Virginia is here to help with bookings, rebookings, baggage information, and more.
This comprehensive guide covers everything you need to know about the Ethiopian Airlines ticket office in Virginia, including its location, services, contact details, and why visiting this office can make your travel experience smoother and more personalized.
About Ethiopian Airlines
Founded in 1945, Ethiopian Airlines is the flag carrier of Ethiopia and the largest airline in Africa. With a fleet of modern aircraft, including the Boeing 787 Dreamliner and Airbus A350, the airline connects passengers to over 130 international and domestic destinations. As a member of the Star Alliance, Ethiopian Airlines offers seamless travel across continents, making it a preferred airline for both leisure and business travelers.
The airline’s main hub, Addis Ababa Bole International Airport (ADD), serves as a gateway between Africa and the world, providing one-stop connections to cities across Europe, the Middle East, Asia, and North America.
Why Visit the Ethiopian Airlines Virginia Office?
While online booking platforms and mobile apps offer convenience, many travelers still prefer face-to-face interactions—especially when dealing with complex itineraries, group travel, or special requirements. The Ethiopian Airlines Virginia Office is an ideal destination for those seeking reliable, personalized service.
Whether you’re a first-time traveler, a frequent flyer, or planning a family trip to Africa, the Ethiopian Airlines office in Virginia provides expert assistance to make your journey as seamless as possible.
Ethiopian Airlines Office in Virginia – Location Details
Address:
Ethiopian Airlines Ticket Office in Virginia
277 South Washington Street
Suite 210
Alexandria, VA 22314
United States
Located in the heart of Old Town Alexandria, the office is easily accessible for residents in the greater Washington, D.C. metropolitan area, including Northern Virginia and parts of Maryland.
Office Hours
The Ethiopian Airlines Virginia Office operates during standard business hours:
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Monday to Friday: 9:00 AM – 5:00 PM
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Saturday & Sunday: Closed
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Holidays: Hours may vary. It’s best to call ahead to confirm.
Contact Information
For questions, bookings, or travel support, you can contact the Ethiopian Airlines office in Virginia via:
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Phone: +1 (703) 682-0570
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Fax: +1 (703) 682-0572
The office staff are knowledgeable, multilingual, and equipped to handle a wide range of travel needs.
Services Offered at the Ethiopian Airlines Ticket Office in Virginia
The Ethiopian Airlines Virginia Office offers a full suite of services for passengers looking for assistance with their travel plans. Below are the primary services available:
1. Flight Bookings and Ticketing
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Book one-way, round-trip, and multi-city flights
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Receive promotional fares and seasonal discounts
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Choose from Economy and Cloud Nine (Business Class) seating
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Confirm bookings and print tickets in-office
2. Ticket Modifications and Rebookings
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Change your travel dates or destination
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Rebook flights due to cancellations or missed departures
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Apply for refunds or travel credits
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Upgrade existing tickets
3. Baggage Services and Policy Support
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Review baggage allowances for domestic and international travel
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Pay for excess baggage or special items
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Report delayed or lost baggage
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Inquire about carry-on restrictions and oversized luggage policies
4. Travel Documentation and Visa Assistance
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Get up-to-date visa requirements for Ethiopia and other destinations
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Understand transit and entry requirements
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Receive guidance on passport validity and health regulations
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Stay informed on COVID-19 entry policies
5. Group and Corporate Travel Services
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Organize bookings for business groups, religious organizations, or family events
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Access group fare discounts and block seats
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Get support with itinerary planning and invoicing
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Set up corporate accounts for frequent travel
6. Special Passenger Services
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Book travel for unaccompanied minors
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Request wheelchair assistance or medical support
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Arrange for pet travel
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Reserve special meals for dietary or religious needs
7. ShebaMiles Loyalty Program Support
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Sign up for ShebaMiles, Ethiopian Airlines’ frequent flyer program
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Redeem miles for upgrades or free flights
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Claim missing miles from previous travel
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Understand tier levels and elite member benefits
Flights from Washington Dulles International Airport (IAD)
The Ethiopian Airlines ticket office in Virginia primarily supports travelers flying from Washington Dulles International Airport (IAD), located just 30 miles from Alexandria.
Flight Information:
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Route: IAD to Addis Ababa (ADD)
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Aircraft: Boeing 787 Dreamliner
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Cabins: Economy and Cloud Nine
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Frequency: Multiple flights per week
From Addis Ababa, passengers can connect to over 50 cities in Africa, such as:
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Nairobi, Kenya
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Johannesburg, South Africa
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Accra, Ghana
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Kigali, Rwanda
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Lagos, Nigeria
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Entebbe, Uganda
Washington Dulles Airport Terminal for Ethiopian Airlines
Ethiopian Airlines operates from Concourse B at Washington Dulles International Airport. Travelers should arrive at least 3 hours before departure for international check-in, baggage drop, and security clearance.
How to Reach the Ethiopian Airlines Office in Virginia
The office is centrally located and easy to access via multiple modes of transport:
By Metro:
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Take the Blue or Yellow Line to King Street Station
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From there, it’s a short drive or bus ride to South Washington Street
By Car:
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Easily reachable via I-95, Route 1, or the George Washington Parkway
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Street parking and nearby garage options are available
By Bus:
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Local DASH and Metrobus lines serve the area near the office
Benefits of Visiting the Ethiopian Airlines Virginia Office
There are several advantages to using the Ethiopian Airlines office in Virginia instead of relying solely on online tools:
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Personalized Assistance: Speak with experienced staff who understand complex travel needs
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Quicker Problem Resolution: Address ticketing or baggage issues on the spot
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Local Access: Convenient for residents in Virginia, Maryland, and Washington, D.C.
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Multilingual Support: Ideal for international passengers and members of the Ethiopian diaspora
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Better Travel Planning: In-person help with visa rules, group travel, or ShebaMiles upgrades
Conclusion
The Ethiopian Airlines Virginia Office is a valuable resource for travelers in the Mid-Atlantic region of the U.S. Whether you’re booking a new flight, changing an existing itinerary, or looking for help with baggage or documentation, the Ethiopian Airlines ticket office in Virginia offers professional, reliable support.
Located in Alexandria, this office serves as a trusted point of contact for passengers flying to Africa and beyond. With a wide range of services, friendly staff, and a central location, the Ethiopian Airlines office in Virginia ensures that every aspect of your journey is handled with care and efficiency.
FAQs – Ethiopian Airlines Virginia Office
Q1: Where is the Ethiopian Airlines Virginia Office located?
A: 277 South Washington Street, Suite 210, Alexandria, VA 22314.
Q2: What are the office hours?
A: Monday to Friday, 9:00 AM to 5:00 PM. Closed on weekends and holidays.
Q3: Can I book flights directly at the Virginia office?
A: Yes, the office offers flight booking, ticket changes, and rebooking services.
Q4: Which airport does Ethiopian Airlines fly from in this region?
A: Ethiopian Airlines operates from Washington Dulles International Airport (IAD).
Q5: Does the Virginia office support the ShebaMiles program?
A: Yes, staff can help with enrollment, redemption, and account support.
